In November 2022, CQC (Care Quality Commission) rated our London and Stoke Poges, Buckinghamshire clinics as GOOD across the board. We are delighted with the positive feedback, and you can find out more below.
The Cosmetic Skin Clinic and the CQC
On your beautification or sculpting journey, it is The Cosmetic Skin Clinic’s top priority to consistently maintain high standards of expertise and safety. We successfully do so by being fully registered and compliant with the Care Quality Commission (CQC), an independent regulator for all health and social care in England. (The Cosmetic Skin Clinic CQC provider ID: 1-410686048.)
CQC 2022 report for The Cosmetic Skin Clinic
AT A GLANCE
The CQC inspection gave positive feedback and independent confirmation about The Cosmetic Skin Clinic’s services being safe, effective, caring, responsive to people’s need and well-led. We have created a patient-centred culture, where our treatments give extra confidence, and the report supports how The Cosmetic Skin Clinic are at the forefront of the cosmetic sector with clear understanding and evidence of innovation and integrity and proactively pursuing further benchmarking opportunities.
The CQC inspection key questions for The Cosmetic Skin Clinic
The CQC inspection asks the following five questions in order to get to the heart of our patients’ experiences of care and treatment:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
The Cosmetic Skin Clinic were rated as GOOD overall for each of these questions.
Key findings about The Cosmetic Skin Clinic included:
- Based on best practice guidelines, the leadership team organised and delivered services to meet patients’ needs.
- Staff members were highly skilled and kept up to date in their specialised fields. To ensure that treatment and care services were effective, they reviewed and monitored them.
- A variety of clear systems were in place to safeguard people from abuse and keep them safe. In terms of raising concerns and reporting near misses, staff understood and fulfilled their responsibilities.
- There was consistently positive feedback from patients, highlighting the person-centred culture. Based on other feedback, patients commented that the treatment had given them extra confidence thanks to an improved appearance.
- Our services provided were tailored to meet the needs of our individual patients. In order to ensure choice and continuity of care, treatments were delivered in a flexible manner.
- “There was a clinic-specific vision which linked into the overarching provider vision and strategy.” It was evident that the providers and other services within the provider group had good local leadership and integration.
The inspection revealed an area of outstanding practice
Our leaders had “the integrity, skills and abilities to run the service” … “with a deep understanding of issues, challenges and priorities within the aesthetic sector, and beyond.”
“There was evidence of innovation and engagement with external stakeholders. Shared work across the sector included engagement with the Joint Council of Cosmetic Practitioners and the Chartered Institute of Environmental Health to deliver safe change and improvement to the sector. Further opportunities to participate in benchmarking and peer review were proactively pursued.”